Global handset manufacturer Nokia said it would replace chargers for its mobile phone-- Nokia 7210 –manufactured by its China-based supplier BYD. The company has started an exchange programme for the charger globally. The replacement programme would cover chargers with model number – AC 3E bought along with Nokia-7210 handsets manufactured between June 15, 2009 and August 9, 2009.
As a precautionary measure, consumers who own chargers within the scope of the exchange program are recommended to exchange them for a free replacement, Nokia said in a statement.
In August 2007, Nokia had offered replacement of some of its 'BL-5C' batteries after scores of complaints about overheating.
The company said during a routine quality control process, it had identified a quality issue with certain phone chargers manufactured by one of its third-party suppliers. The tests revealed that the plastic covers of the affected chargers could come loose and separate from the charger, exposing the charger’s internal components and posing a potential electrical shock hazard if certain internal components of the charger are touched while the charger is plugged into a live socket.
However, the company claimed that it was not aware of any incidents or injuries related to these chargers. Nokia did not reveal the sales figure for Nokia 7210 sold from June 15 till now. However, the total number of replacements in the Indian market would be very limited, Nokia Corporate Affairs Director Ambrish Bakaya said.
Nokia's newer phones - low end or high end - have been found wanting in terms of quality in the recent times. A brand new 1661 model goes to sleep frequently within 3 months of purchase, so does a N86! I was astounded to see a long que in a Nokia dealership at Gulbarga (Karnataka) where people were waiting to get their products serviced. So many Nokias going faulty in a small town!
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